Our CRM services
can be applied to the three commercialisation phases of your
products:
- Before-sales
- Sales
- After-sales
In Before-sales, we manage your
customer databases, grading and segmenting their profiles,
analysing sources and links. We offer commercial information lines,
telemarketing actions, catalogue mailings, etc…
During
the Sales phase we can
develop actions to support your sales management with such thing
as, such as pre-delivery programmes, failures in follow-up sales,
etc…
For After-sales, we provide CRM to
treat all complaints, organise special offers, assist with property
management, and create and implement loyalty
programmes.
Our CRM services
are designed to provide comprehensive client management in terms of
cost efficiency and the creation of added value for all involved
companies.
