The Mondial
Assistance Group will place its network of highly qualified
professionals at our disposal for refurbishment, breakdowns and
improvements to the installations of your home and/or
business.
- Plumbers
- Locksmiths
- Painters
- Electricians
- Antenna
fitters
- Plasterers
- Bricklayers
- Upholsterers
- Glaziers
- Removals
- Blind
fitters
- Varnishers
- Carpenters,
etc…
The Group has a
network of more than 4,000 professionals in Spain, based throughout
the mainland and the islands, under specific collaboration
agreements. These professionals are selected on the basis of strict
technical and service quality criteria.
Permanent contact
with our network, with repair follow-up, access support using a
series of systems and methods that benefit the work itself and, in
general, its identification with our organisation, guarantee
service provisions addressed at the satisfaction of end
users.
A strict control
is made of work performed using Quality Questionnaires, and we have
a proprietary network of Damage Adjusters and strictly apply the
contractual conditions of the agreement protocol established with
the network of professionals; all work is guaranteed for 3
months.
In addition, we
provide urgent attention for plumbing, windows, locks and
electricity, within 3 hours following the request for repair, both
under insurance and service contract.
In the real estate
sector, we offer pre and post-sales assistance for defects in the
finishing of newly built houses. We prepare the preliminary list
and submit the claim to the contractor to execute those repairs,
which we will repair at a later stage if the contractor has failed
to do so. The entire process is supervised by an adjuster placed at
the disposal of the developer by the Mondial Assistance Group to
manage correct performance of the service.
Our Home
Assistance services are intended for insurance companies as part of
their Homeowner’s policy, and for other companies that
wish to offer their customers a value-added service.